Privacy Policy
Last Updated: July 12, 2025
At BrightBooks Training, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details when you enroll in our courses or contact us.
- Payment Information: Credit card details or other payment information when you make a purchase (processed securely through our payment processors).
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process course enrollments and payments
- To communicate with you about your enrollment, account, or inquiries
- To send you updates about our courses and services (with your consent)
- To improve our website and services
- To comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Services
We may use third-party service providers to facilitate our services, such as payment processors, email service providers, and analytics services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with a relevant data protection authority
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
BrightBooks Training
1234 Maple Way
Vancouver, BC, Canada
Email: [email protected]
Phone: +1 (587) 309-2684